Junk mail protection in Entourage 2004 doesn't work!

J

Jean S. Barto

I got my Office 2004 yesterday, and so far, the new Junk Mail features don't
work for me. I first tried *Exclusive* protection, and then *High*, and I
still have all my messages going into my Inbox. Does anyone else have this
glitch, and how were you able to fix it??

Thanks in advance--

Jean in VA
 
B

Barry Wainwright

Are junk messages marked with 'junk' status? Has a 'Junk E-Mail' folder been
created under 'On My Computer'?
 
D

Dave Cortright

I got my Office 2004 yesterday, and so far, the new Junk Mail features don't
work for me. I first tried *Exclusive* protection, and then *High*, and I
still have all my messages going into my Inbox. Does anyone else have this
glitch, and how were you able to fix it??

If it doesn't work for you on Exclusive, something is seriously wrong.
Exclusive only allows messages from senders in your Address Book through.
 
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