Junk mail

S

Stephen Walker

Hi all, I am new to this group and wanted to see if anyone had an answer to
this one.

1) I have a rule that sends all mail from senders not in my address book to
a junk email folder but I still get mail in my In Box from junk mail
senders. Why?

2) I went to address an email to someone in my address book and a name I
have never seen before came up as a possible addressee. When I went to the
address book later to find and delete then it wasn't there. How do I get rid
of these 'ghost' addressees?

Thx for your help.

Cheers,

The Ghost Who Walks
 
R

Rudy Kohut

Hi Stephen!

1) Not sure what is happening - can you post the actual Rule you have set
up?
2) Go to 'Preferences/Compose' and untick the "Display a list of recently
used addresses..." under "Recent Addresses".
 
B

Barry Wainwright

Hi all, I am new to this group and wanted to see if anyone had an answer to
this one.

1) I have a rule that sends all mail from senders not in my address book to
a junk email folder but I still get mail in my In Box from junk mail
senders. Why?
Click to expand...

What version of entourage?

If you set the JMF to 'exclusive' then you should get the same effect as
your rule. All mail will be marked as junk if the sender is not in your
address book (or in a 'safe domain'.

Note that rules run after the JMF, so any rule you have to unmark mail as
junk according to the criteria set in the rule will cause the mail appear as
'not junk'.
2) I went to address an email to someone in my address book and a name I
have never seen before came up as a possible addressee. When I went to the
address book later to find and delete then it wasn't there. How do I get rid
of these 'ghost' addressees?
Click to expand...

In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.

In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.


Thx for your help.
Click to expand...

In future, please give details of the versions of entourage and OS so we can
target our answers to your specific set up.
 
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