keychain will not remember password after Office update.

F

fyrmedic

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: imap

I am starting a new thread for My problem. lets be clear first of all. this problem did not exist until I upgraded MS office not the apple upgrade. Every time I open office I get asked to put in my password. Keychain will not remember my passwords in office only. I have repaired permissions and still no fix. I am not a power user so any explanation needs to be step by step. PLEASE help. and MS if you are listening. come up with a simple fix..it is obvious that this is a system wide problem. I have not upgraded my laptop(office upgrade)...it works fine, as well as my Iphone. as far as mail accounts I have three. two .mac and one hot mail. not sure if those are IMAP or POP. again help a low end user.
 
F

fyrmedic

Just to be Clear. I did a time machine restore to MS office to just prior to the office upgrade and everything is working. I will not upgrade until I see a patch come out from MS.... doing a google search this is a HUGE problem.
 
D

Diane Ross

[email protected] said:
I am starting a new thread for My problem. lets be clear first of all. this
problem did not exist until I upgraded MS office not the apple upgrade. Every
time I open office I get asked to put in my password. Keychain will not
remember my passwords in office only. I have repaired permissions and still no
fix. I am not a power user so any explanation needs to be step by step. PLEASE
help. and MS if you are listening. come up with a simple fix..it is obvious
that this is a system wide problem. I have not upgraded my laptop(office
upgrade)...it works fine, as well as my Iphone. as far as mail accounts I have
three. two .mac and one hot mail. not sure if those are IMAP or POP. again
help a low end user.
Click to expand...

Don't open any Office applications until you complete the install and update
process. Be sure to restart between updates.

1) Drag the Office for Mac folder in the root application folder to the
trash and delete it.

2) Log out/in with Shift key down then insert your DVD. This quits all
startup applications including the hidden ones.

3) Run the installer ( I believe your CD Key will still be stored in memory)
as soon as it finishes the install the Microsoft AutoUpdate will pop up in
the Dock. It's a green circle icon. Select to keep in Dock. Do not do
further updates until you restart.

4) After restarting you will want to log into your account again with the
Shift key down. Select the MAU from the dock and let it install. It will
install the new AutoUpdate 2.1.1. Restart.

5) Same process after restarting log in with Shift key down. Select the MAU
and it will install the 12.1.0 SP1 updater. Restart

6) Same process...shift key down. Run the MAU and it will install 12.1.5.

7) Restart

Most installs fail because the user simply did not quit all applications
before installing.

Original release DVD came with 12.0.0 installed, but later a DVD with 12.1.0
was released. Those with the original DVD will need to use the 12.1.0 SP1
combo updater then the 12.1.5 combo updater. Users with the later release
will only need the 12.1.5 combo updater.

It's advised not to let Time Machine backup your Entourage database. If the
database is copied while being used, the backup could be corrupt. You can
set the Time Machine to exclude the Microsoft User Data folder and create an
iCal event to copy it over at night while not in use so you get one backup
daily in Time Machine.

Alternative method to use Entourage and Time Machine (does a once a day or
whatever time period you select)

<http://blog.entourage.mvps.org/2008/01/alternative_method_to_use_entourage_
and_time_machine.html>

Entourage and Time Machine (creates chronological backup of Identity can be
used by both Tiger and Leopard)

<http://blog.entourage.mvps.org/2008/01/entourage_and_time_machine.html>
 
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