T
Tim Daugherty
I'm having a problem that it appears others are having on this list.
Upon finding their problems, I have already gone through some
troubleshooting:
1. I have verified that my Exchange Server allows large file size
attachements. It is currently allowing any file size...no limitations.
2. I have rebuilt my database to assure that there aren't any corrupted
files.
3. I'm using a cable connection at the office.
To compound the problem, I am able to go into Virtual PC and, using
Outlook, send the same message attachment without any problems. This
isn't a server problem...it is an Entourage problem.
Now that we have all of that out of the way, I'm getting the same
message others are mentioning. The file attempts to send...varying in
the amount that it sends before crapping-out. For instance, it may hit
30% or so...or even get to 99% or so and then give me an error.
This is the error I receive: "Mail could not be received at this time.
The server for account "TVPPA" returned the error "Login failure:
unknown user name or bad password." Your username/password or security
settings may be incorrect. Would you like to try re-entering your
password?"
Now keep in mind that this message only comes after the send errors
out. I have already received e-mail, synchronized all files with the
server, etc. This isn't a simple "this guy doesn't have the correct
password" problem. The fix the error, I'm forced to delete the outbound
message and relaunch Entourage. At that point, everything works fine.
It only occurs when I am sending a large attachment (14MB in this
current case, but as little as 5MB that I'm currently aware of.
Also, FYI, I have only started getting this problem. I began working in
January with my new MAC...recently a PC convert...and started having
the problem in March...as I recall. Could this be something from an
upgrade?
Please help!
Thanks,
Tim
Upon finding their problems, I have already gone through some
troubleshooting:
1. I have verified that my Exchange Server allows large file size
attachements. It is currently allowing any file size...no limitations.
2. I have rebuilt my database to assure that there aren't any corrupted
files.
3. I'm using a cable connection at the office.
To compound the problem, I am able to go into Virtual PC and, using
Outlook, send the same message attachment without any problems. This
isn't a server problem...it is an Entourage problem.
Now that we have all of that out of the way, I'm getting the same
message others are mentioning. The file attempts to send...varying in
the amount that it sends before crapping-out. For instance, it may hit
30% or so...or even get to 99% or so and then give me an error.
This is the error I receive: "Mail could not be received at this time.
The server for account "TVPPA" returned the error "Login failure:
unknown user name or bad password." Your username/password or security
settings may be incorrect. Would you like to try re-entering your
password?"
Now keep in mind that this message only comes after the send errors
out. I have already received e-mail, synchronized all files with the
server, etc. This isn't a simple "this guy doesn't have the correct
password" problem. The fix the error, I'm forced to delete the outbound
message and relaunch Entourage. At that point, everything works fine.
It only occurs when I am sending a large attachment (14MB in this
current case, but as little as 5MB that I'm currently aware of.
Also, FYI, I have only started getting this problem. I began working in
January with my new MAC...recently a PC convert...and started having
the problem in March...as I recall. Could this be something from an
upgrade?
Please help!
Thanks,
Tim