Licenses, # of Machines, Uninstalling/Reinstalling, Registering

[CGB]

Bought Office Student and Teacher Edition 2003. It's on my desktop. I then
bought a laptop. It's on my laptop also, understanding that my one copy can
legally be on a total of 3 machines of mine.

I need to send the laptop back to factory for repair. They say any and all
the stuff on the hard drive could be lost (problem is in the video
monitor....something seems loose!). I would prefer to leave Office on the
hard drive....I can't imagine that they would need to disturb the HD.
Personal data, etc. has been removed but program, as well as some other
stuff, is still on it.

Question is: If they destroy the disk/computer and replace it with a new
one and I have to reinstall Office 2003 from my original disk, it should be
OK. However, will this somehow be tracked as a 3rd installation and end
anymore installations on any machines for me?

If I were to uninstall it from the laptop before sending it in (ugh) would
it somehow be tracked by MS so that when I went to reinstall it somewhere,
it would know that the 2nd of 3 allowed installations was being sort of
"transferred" to a 2nd machine and it is not the 3rd machine to concurrently
hold the program.

Thanks. Hope my question isn't too obtuse....it's actually simple

Chet

 

[Val]

You are entitled to have installations on up to three machines,
concurrently. It's not a case of you get to install just three times.

In a worst case situation, at activation you will have to call MS and
explain the situation, they will give you magic numbers to continue.

You don't lose anything.


Bought Office Student and Teacher Edition 2003. It's on my desktop. I then
bought a laptop. It's on my laptop also, understanding that my one copy can
legally be on a total of 3 machines of mine.

I need to send the laptop back to factory for repair. They say any and all
the stuff on the hard drive could be lost (problem is in the video
monitor....something seems loose!). I would prefer to leave Office on the
hard drive....I can't imagine that they would need to disturb the HD.
Personal data, etc. has been removed but program, as well as some other
stuff, is still on it.

Question is: If they destroy the disk/computer and replace it with a new
one and I have to reinstall Office 2003 from my original disk, it should be
OK. However, will this somehow be tracked as a 3rd installation and end
anymore installations on any machines for me?

If I were to uninstall it from the laptop before sending it in (ugh) would
it somehow be tracked by MS so that when I went to reinstall it somewhere,
it would know that the 2nd of 3 allowed installations was being sort of
"transferred" to a 2nd machine and it is not the 3rd machine to concurrently
hold the program.

Thanks. Hope my question isn't too obtuse....it's actually simple

Chet

 

[JAM]

Hope this is not off topic but several times I noted that worst case
situation would be to call MS for activation or this 'n that. Where on the ms
website do you find a number to call for such a question?
Thanks

 

[Bob I]

For activation, the system gives you the number, for "this 'n that", you
can call the help line for $49.

 

[CGB]

You can call for free, for sure. I don't have the number off-hand but I
called and talked to 2 different people about 2 hours ago. (I'm in the
USA.) It was free and I've done that before. # was found on their web site
without any difficulty.

Answer to my original question that I posted is that if one installs Office
on a machine and runs out of repeat installations because one machine
crashed, call MS and they can OK an additional installation on a machine,
based upon the customer's honesty. It doesn't get any better than that,
folks.

Chet

 

[CGB]

I've tried to answer this twice and my replies aren't showing up. I'll just
say that you CAN call MS for free and get advice. I did it today and got my
questions answered. The phone # is on one of their web pages. I'll look it
up tomorrow for you if it isn't posted before then. It's late here on
eastern coast of US.

Chet

 

[CGB]

An earlier post that didn't get through this afternoon.

Chet
You can call for free, for sure. I don't have the number off-hand but I
called and talked to 2 different people about 2 hours ago. (I'm in the
USA.) It was free and I've done that before. # was found on their web site
without any difficulty.

Answer to my original question that I posted is that if one installs Office
on a machine and runs out of repeat installations because one machine
crashed, call MS and they can OK an additional installation on a machine,
based upon the customer's honesty. It doesn't get any better than that,
folks.

Chet