Loading a presentation causes Powerpoint to shutdown...suspect DL.

[Mark A. M.]

I have been saving ppt files to a rewriteable CD that is DLA formatted. It
has worked up until now. When I load a ppt presentation from the CD it
causes the program to shut down. I suspect a DLA problem. I have
reinstalled DLA and it doesn't seem to help. Any suggestions?

 

[PPTMagician]

Hi Mark,

Since it worked until recently, I'd start with "what did you change
immediately before it stopped working". Also, why would you suspect DLA?

Glenna

 

[Mark A. M.]

Glenna,
Thanks for trying to help. Unfortunately, I added several programs
including AdAware, Spybot, Winpatrol and Noadware in an effort to combat
spyware. I discovered that Noadware probably wasn't legit. and removed it.
This is about when the trouble started.
I no longer think the problem is with DLA since I have loaded files from
other DLA formatted CDs into other programs without a problem. Even files
on Word work OK.
I ran the update for Office 2003 and also ran the repair Office program on
the original Office 2003 CD. The problem still persists. I have sent the
error notification to Microsoft and the reply says that the problem is with
an installed driver. I checked Microsoft.com for updated drivers for Office
and there were none. I'm running out of ideas. Any suggestions would be
greatly appreciated.
Mark

 

[PPTMagician]

Hi Mark,

Any chance you're running XP? You might be able to use System Restore.
Click on Start, Programs, Accessories, System Tools, System Restore.

Glenna

 

[Mark A. M.]

I discovered the problem. The CD I was using was formatted with Direct CD
which is not compatible with DLA. I removed DLA from the PC and the CD loads
just fine.
However, I cannot use the CD-RW to store and retrieve my filesas I would
like. When I copy a ppt file to the CD using the XP provided software, it
creates a "Read Only" file on the CD. As such, I cannot modify the file when
I load it from the CD, which is not acceptable. The folks at HP (who design
DLA) tell me that it is not possible to do this with the XP software. I am
using a RW drive and RW disks. Do you have any suggestions? By the way, the
same thing happens when I use Record Now to format the CD. Thanks for your
thoughts.
Mark