Long Delays in Sending Messages

P

patdlane

Hi --

I'm running Entourage 10.1 (2006) on a MacBook with OS 10.5.1. I have this set up with a yahoo account. Lately I've been having problems sending messages. They leave the outbox immediately, and show up in the sent items folder right away, but they aren't delivered for 5 or 6 hours. If I log on to the yahoo account on the internet and send a message through that site, it is delivered (and received through Entourage) right away. Any ideas?

thanks for any help
 
C

Corentin Cras-Méneur

Hi --
Hi,

I'm running Entourage 10.1 (2006) on a MacBook with OS 10.5.1. I have
Click to expand...


You should update to 10.1.9 and 10.5.2 respectively (though I don;t
think it'll make any difference for your problem),
this set up with a yahoo account. Lately I've been having problems
sending messages. They leave the outbox immediately, and show up in the
sent items folder right away, but they aren't delivered for 5 or 6
hours. If I log on to the yahoo account on the internet and send a
message through that site, it is delivered (and received through
Entourage) right away. Any ideas?
Click to expand...


I suspect that this is a Yahoo issue.
The messages are delayed because the SMTP server is slow actually
sending them
The webpage is not affected because it's not using the SMTP server to
send.
In any case, it really doesn't look like an issue with Entourage itself.

Corentin
 
A

Adam Bailey

I'm running Entourage 10.1 (2006) on a MacBook with OS 10.5.1. I have this
set up with a yahoo account. Lately I've been having problems sending
messages. They leave the outbox immediately, and show up in the sent items
folder right away, but they aren't delivered for 5 or 6 hours. If I log on
to the yahoo account on the internet and send a message through that site,
it is delivered (and received through Entourage) right away. Any ideas?
Click to expand...

Make sure you're using the recommended settings for Yahoo!. Check your
server names and your authentication scheme. You may be running into some
kind of rate limiting if you're using non-optimal or outdated settings.

Barring that, you should contact Yahoo!. You may also want to try the same
settings in Mail.app and see what happens there.
 
D

Diane Ross

I'm running Entourage 10.1 (2006) on a MacBook with OS 10.5.1.
Click to expand...

You are using End of Life software (Entourage X). Not only is it old
software, you need to update it. Entourage X is broken for the new Daylight
Saving Time change. It will never be fixed.

Do yourself a favor and upgrade Office while the promotions are
going on. You might be able to find a good deal on Office 2004 or just get
the Home & Student version of Office 2008 for $130.99.

<http://www.entourage.mvps.org/>

The Microsoft Office 2008 for Mac Technology Guarantee program allows
customers who purchase an edition of Office 2004 for Mac to receive an
edition of Office 2008 for the cost of shipping, handling and applicable
tax. This offer is valid for products purchased between September 25th, 2007
and March 31st, 2008.

<http://www.microsoft.com/mac/go/promotions/default.mspx>
 
M

Michelle

I'm running the latest version of Office 2004 and I've been having the same
problems for the last 1-2 weeks. My delays have been as long as 11 hours.
Mine is through Yahoo also. I've posted an inquiry on the Yahoo Mail forum
and am hoping that someone will have an explanation or suggestion soon.
 
P

patdlane

Yeah, it definitely seems to be a yahoo problem. I'm running into the same problems using Mac's Mail program, too. I just finished a "help chat" with Yahoo, and they say they're aware of the problem and the engineers are working on it, but they don't have any idea when it will be fixed. Extremely helpful. They didn't have any thoughts on what can be done in the meantime. Very excited about all this.
 
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