looking for some clarification...........

M

mark

I.m confused........

when using outlook with exchange (both 2003)
there are 2 sets of folders. personal folders and mailbox folders.

You can setup the user to deliver mail to either place......

Does, for instance, having the mail delivered to the mailbox mean that it is
NOT in the local PST?

By default, it sets up to deliver to the PST.. is this the best practice?
If it is delivered to the PST,, and the user were to log on to outlook on
another computer, would the mail be there to see?( he does not have access
to the local PST that is on the other PC) ..or if he were to log on via OWA,
would he see the mail if it were delivered to the PST?

I don't understand the relationship of PST files and mailbox files.........

Anyone spare me some enlightenment?....

thanks
 
S

Sue Mosher [MVP-Outlook]

Best practice is to get rid of the PST. You don't need it. Any mail in the PST is no longer on the server.
 
P

Pat Garard

G'Day Mark,

Mailbox folders are on the SERVER - not the PC. If
you log in (as YOU) on another PC on the LAN, you
will see your Mailbox folders (in Outlook) and anything
they contain. You will NOT see your Personal Folders
(nor their content).

If the server is unavailable, you can still deal with any
mail in your Personal Folders, and 'Send' replies and
new emails. When the Server is restored these will
actually be sent.

Your Company may have a Web Interface to Exchange -
this would allow you to sit at ANY remote PC (while in
an Internet Cafe in Bali, say) and deal with your Mail
without using Outlook.

Personal Folders are on the PC - NOT the Server. If you
were using (say) a Laptop, and you disconnected it to
take on a business trip, then you would carry your Personal
Folders with you.
Properly configured, you could deal with your mail (on the
disconnected PC) and then log in over a Modem line to
the server and synchronise your Folders (this uses yet
another Folder System - 'Off line Folders').

I have avoided discussing setup, because this depends on
the Exchange Administrator and Company Policy.

In general, having your mail delivered to Personal Folders
is popular, but the should be regularly backed up to (another)
Company Server.
 
M

mark

Another question then.............

It seems the PST's can be a great backup. Can mail be delivered to both the
mailbox AND the PST?
Can this happen simultaniously? if it can happen at all?

I'm struggling with setting this up for my users.................

We are using a pop3 mail atm. On my test system, i installed Outlook and
imported all the existing mail, But the email went into the PST, including
the address book...how can i get this info into the mailbox?
 
S

Sue Mosher [MVP-Outlook]

No. PST files are not intended for use as a mailbox backup.

Why are you using POP to connect to the Exchange server? You should be using the Exchange service, with Cached Exchange mode turned on to build a local copy of the mailbox on the user's local drive (which can serve as a sort of backup if the server mailbox is damaged and you can't restore it from the server backup). And get rid of the PST file.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
M

mark

We're not using POP to connect to the server. We are in a transition and
have pop accounts setup within outlook as well as exchange. the pop will be
going away.....
Also, we are using cached mode as well as OWE, or will be.

The reason I ask about the PST is I seem to remember that with exchange 5.5,
mail was delivered to both the mailbox AND the PST file..... but I guess the
cached mode is taking the place of delivering mail to both locations... and
who knows, I may not be remembering correctly at all.......

No. PST files are not intended for use as a mailbox backup.

Why are you using POP to connect to the Exchange server? You should be using
the Exchange service, with Cached Exchange mode turned on to build a local
copy of the mailbox on the user's local drive (which can serve as a sort of
backup if the server mailbox is damaged and you can't restore it from the
server backup). And get rid of the PST file.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
B

Brian Tillman

mark said:
The reason I ask about the PST is I seem to remember that with
exchange 5.5, mail was delivered to both the mailbox AND the PST
file.....
Click to expand...

Not that I could tell. It would go to wherever the delivery location was,
be it mailbox or PST.
 
S

Sue Mosher [MVP-Outlook]

Thanks for the clarification. Outlook has never delivered mail in duplicate to both mailbox and .pst file, unless you put in a rule to do that. If you have mail delivered to the .pst file, then it removes it from the server Inbox.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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