Loosing e-mails in Entourage 2004 maybe you too? !!!

P

peter

HI! I am lossing emails! This is not acceptable! Since upgrading to
Entourage 2004 i have the following problem: I set up my mailbox in that
way that i can view them online in Entourage (you see on the left in the Show
Folders window the mailbox account with a green line indicating it is viewed
directly from the server which helps you deleting unwanted e-mails before
you download them into your inbox). So very often when i check for new
messages I see quickly that there is some new mails on the server, but
sometimes by clicking on it to view them and sometimes also just
automatically they disappear from the list! I can also access my mailbox with
an internet browser and there i find the mails which have disappeared in the
Entourage Window, this is unacceptable, because if i would not know, next
time I update my mailbox those would be deleted! I have not had this
problem in Entourage X. And for what using a mail programm if i have to
still constantly go and check my mails thru a browser??
Anybody has maybe experienced the same?-OR has and did not know since
updating???
 
S

Skip

Hi,

I've noticed the same thing.
Try to control-click on the inbox where where the message should be and
select "Refresh Message List". If that doesn't work, try "Repair Message
list"

Skip
 
P

peter

HI!

great to hear somebody has noticed the same bug!
its really a problem because we might lose emails without knowing! What do
you mean by clicking 'repar message list' - sorry i have not found that
command, where is it?
 
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