Losing mail with IMAP

M

Mark Benton

Using Entourage 2004 11.2.3 and Mac OS 10.4.6.

I have 5 IMAP accounts and 1 POP account. After a week or more, or sometimes
a month, I find that some messages stored on the IMAP server are not being
displayed in Entourage. I have two computers, a Powerbook and desktop. I
will remember receiving an e-mail on my Powerbook and then not be able to
find it on the desktop machine. After rebuilding the database, not
compressing it, the mail will be downloaded from the IMAP server again when
I launch Entourage and it downloads all of my messages and IMAP mailboxes.

This is rather disconcerting, because I can never trust if Entourage is
always displaying the exact contents of my IMAP mailboxes. Is there some
kind of fix? Thanks.
 
M

Mickey Stevens

I've seen this too on occasion. You can try repairing the message list by
pressing Command-Option-L when you have an IMAP folder open, which sometimes
helps.
 
M

Mark Benton

Thanks for the tip. Is this a problem with my mail host server? When on the
road and receiving e-mail with my Powerbook, my home computer is usually
booted with Entourage running also receiving the same messages. Could that
simultaneous downloading be causing the problem?
 
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