Loss of Functionality - Speed Keys and Drag and Drop

F

faithman

Anyone know how to restore teh loss of the speedkey combo
shift-"snowflake"-T which marks an email as unread? It doesn't work in
my 11.2.1 update any longer. Neither can I go to the address book and
drag a vCard into an email as an attachment.

Seems like another MS Screw up.

The Help feature still shows this as a valid function.
 
M

matt neuburg

faithman said:
Anyone know how to restore teh loss of the speedkey combo
shift-"snowflake"-T which marks an email as unread? It doesn't work in
my 11.2.1 update any longer.

It should work, if the menu item Message > Mark as Unread still has that
key combo. m.
 
M

Mickey Stevens

Make sure that there is a message selected and that the Message > Mark as
Unread menu item is not grayed out. Also, like Matt said, make sure that
there isn't another keyboard command you've decided to associate with that
command.

If that doesn't work, try re-launching Entourage. That will usually restore
keyboard shortcuts.
 
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