Lost all my email. Please help.

C

CALF

The situation is far worse than what I posted yesterday. After spending about four hours deleting thousands of emails, I thought I should rebuild the database because the delete folder would not empty and because I could not make Entourage quit except by force quitting. But when I opened it again, it was like a new program--not a single thing was there. I tried to open the Old Database, but the same thing happened or it wouldn't open at all. The program kept opening to a "saved identity" from July. I don't understand that at all. As bad luck would have it, my computer was set to save automatically while this was going on, so my saved Identity on another disk is doing the same thing. Is there any way to recover this? I am truly desperate. My entire work life is in that program.
 
D

Diane Ross

The situation is far worse than what I posted yesterday. After spending about
four hours deleting thousands of emails, I thought I should rebuild the
database because the delete folder would not empty and because I could not
make Entourage quit except by force quitting. But when I opened it again, it
was like a new program--not a single thing was there. I tried to open the Old
Database, but the same thing happened or it wouldn't open at all. The program
kept opening to a "saved identity" from July. I don't understand that at all.
As bad luck would have it, my computer was set to save automatically while
this was going on, so my saved Identity on another disk is doing the same
thing. Is there any way to recover this? I am truly desperate. My entire work
life is in that program.
Click to expand...

Sounds like you are out of luck. Sorry! Your situation is what backups are
for. A good backup strategy includes previous snapshots of the database for
just this reason. See these links for help with your backup strategy.

Backup Your Data: <http://www.entourage.mvps.org/database/backup.html>

Entourage and Time Machine (creates chronological backup of Identity can be
used by both Tiger and Leopard)

<http://blog.entourage.mvps.org/2008/01/entourage_and_time_machine.html>

Alternative method to use Entourage and Time Machine

<http://blog.entourage.mvps.org/2008/01/alternative_method_to_use_entourage_
and_time_machine.html>
 
Top