Lost email

[Pat W]

For some reason I'm suddently losing email when it is addressed to me - it will come in and appear in the "inbox" for a second and then it will disappear. I have sent myself email trying to figure out what is going on with no luck. I can use my husband's email address and the mail will stay in the inbox for reading, but when I go back and send it to mine - it disappears. So far, I have been unable to even figure out where it is going.
I have deleted all of the "junk mail" and blocked mail addresses that I had listed, plus I have even added my email address to the "Safe addresses list" with no luck. Can anyone assist me with this problem? I hate to give up my email address and start with a new one, but short of that, I don't have a clue what to do

I'm using Office XP with Outlook. Thanks Pat W

 

[Lanwench [MVP - Exchange]]

Check your view settings on your Inbox folder. You may be set up to view
only unread messages.

 

[Pat W]

Thanks for the reply. I checked the Inbox "View" settings and it is first by Date then Messages. In my version of Outlook I don't have a "only unread message" option. Any other suggestion? I'm still having the same problem today

PatW

 

[Lanwench [MVP - Exchange]]

It's there - you just have to look for it. Check for filter options.

 

[Pat W]

I did find the "unread messages in this folder" option and it's not selected. I have Outlook 2003, Version 11.5608. I never had this problem until 2 days ago. I'm apparently receiving some email, but some of it is still just showing up for a second in the "inbox" and then disappearing. I can't find it on the computer in any other location either. In the past I was able to send myself email that I wanted to keep or "clean up:, but now it just goes to never never land. Hope you can help me solve this problem. Thanks, Pat W.

 

[Pat W]

I have just notice one other thing that has just started - when I do receive email - I'm receiving two copies of everything. One copy is going into the Inbox the other into Deleted Items. PatW

 

[Brian Tillman]

I have just notice one other thing that has just started - when I do
receive email - I'm receiving two copies of everything. One copy is
going into the Inbox the other into Deleted Items. PatW

Are you sure you have no rules?

Try creating a new profile for yourself.

 

[Pat W]

I deleted my profile (name&email address) closed Outlook and then reopened Outlook and established a new profile. I did keep the same email address and it didn't help. I'm still losing email (example the test email that Outlook sends when you establish a new profile/email address) and I'm still reciving 2 or more of each email that I do receive. Strange too - as the other email address on this same account works fine. I have checked and can't find any "rules" that may be set. Thanks, PatW

 

[Brian Tillman]

I deleted my profile (name&email address) closed Outlook and then
reopened Outlook and established a new profile.

That's not the profile, that's the account. To create a new profile, use
the Mail applet in Control Panel.

 

[Pat W]

Thanks Brian, but I don't have a "Mail applet" in Control Panel. My operating system is XP Home Edition.

 

[Brian Tillman]

Thanks Brian, but I don't have a "Mail applet" in Control Panel. My
operating system is XP Home Edition.

Yes you do. Start>Control Panel>User Accounts>Mail