Lost Entourage Viewing Windows

B

buffalo

I'm new to Entourage and was playing around trying to create and
organize folders, create rules, etc. Somehow, I did something that
removed all my viewing windows. I can open Entourage but have limited
abilities in it. All icons are greyed out. If an email comes in I can
open it from the little pop up window down in the lower screen but I
can't delete it or do anything else with it. I can create new message
but my keyboard is locked out of inserting any names in the "To" field.
Again, all icons are greyed out and unusable. The same is true of the
menu options. I can select Preferences or Accounts but they never open
up a new window.

Can anyone help? Any help would be appreciated!
 
M

Mickey Stevens

Try rebuilding the database.

In Entourage 2004, you must launch the Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue.²
 
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