lost Imap folders

T

tmissner

Hello,

After a server rebuild I connected to exchange using IMAP and
entourage 2004. Almost immediately all my IMAP folders disappeared and
my mail was lost.

Short of restoring my mailbox on the exchange server is there ANY way
possible to extract my messages from my local entourage ( office )
database file. I poked around in the database file a bit and it
appears lots of my messages are still there. How can I get them back?
Are there any companies out there that specialize in this sort of
recovery specific to entourage? Does anyone know what mechanism is
used by entourage to remove the folders? I assume they are really
still there in the database file but marked deleted somehow or perhaps
my entire mailbox was replaced with a new one and what I really need
to do is get back to the original mailbox.

Any suggestions are appreciated.
 
A

Adam Bailey

After a server rebuild I connected to exchange using IMAP and
entourage 2004. Almost immediately all my IMAP folders disappeared and
my mail was lost.

More information is needed on what happened. What is a 'server rebuild'?
Entourage caches your IMAP folders locally, but by the very nature of IMAP
Entourage is merely reflecting what is on the server. If you deleted the
mail on your server and expected it to remain in Entourage - without taking
steps to explicitly archive it into local folders - you have a problem.
Short of restoring my mailbox on the exchange server is there ANY way
possible to extract my messages from my local entourage ( office )
database file. I poked around in the database file a bit and it
appears lots of my messages are still there. How can I get them back?

How do you know this? If you're basing this on the size of the database
file, you're being misled. If you deleted the messages from the server and
synced with the server, the messages are gone.
 
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