Mac Entourage address book/Exchange server contacts list sync problem

D

Dan Becker

Work : PC running Windows Professional 2000 (?), Outlook client, with
LAN connection to an Exchange email server network (sorry to butcher
that).

Macs: 1 desktop, two laptops, all at MacOS 10.3.8, Entourage v.X
10.1.4, connecting to work network through Cisco VPN client 4.0.2 (C).

Problem: My lack of understanding how the syncing works has gotten me
into a bit of trouble. I have lost the contacts list on the Exchange
server, it seems.

Description: When I would make changes to my contacts entries (mostly
at work, but sometimes in the Entourage address book on the Macs),
sometimes I would end up with duplicate entries, or one entry with old
info and one with updated info. I never discerned a pattern as to how
this would happen.

My stunt occurred when I decided to try to clean up the contacts list.
Thinking that the contacts list on the server was the primary database
and the others were syncing to it, I edited the list live on the server
using the work PC. Next, using one of the Macs offline (I think, this
could be wrong...perhaps I was live on the network unknowingly), I
deleted the contacts in Entourage. Then I brought the Mac online and
connected to the Exchange server, figuring that the Mac would sync to
the server and fill up its empty contact list with the edited list.

That proved to be wrong. What I managed to end up with was an empty
contacts list on the server.

The good news is that the address book is still intact on two of the
Macs. I need guidance from someone that knows what's really going on
with this stuff, so I don't screw up and lose that data trying to fix
my dilemma.

Questions: How do I get the address book data from one of the Macs into
the contact list on the Exchange server? (I see in Entourage where I
can export Contacts into a "Contacts Export.txt" file. I'm at home now
so I don't have the PC in front of me to look; does Outlook have an
"Import Contacts" command that will allow me to bring this Contacts
Export file in? Will the fields align properly? It appears that the
Export.txt file is tab delimited.)

I will be ever so grateful for your assistance.

Thanks,
dan boy what was i thinking when i thought i'd experiment with my
contacts list oh that's it i wasn't thinking becker
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top