I have asked "mail" to read my emails as well as entourage.
If this is not set correctly, you could have a mess.
went to open entourage this morning only to find everythink has gone...the
past 3-4 years of mail and mail boxes ...everything..it wants to start a
fresh????
Normally, this is user error, but MobileMe has some serious sync issues
right now. Many users are choosing not to sync with Entourage until it
improves. If you do choose to sync, I would backup daily. Do not use Time
Machine to backup Entourage unless it is quit. See this alternative to using
Time Machine to backup once daily.
Alternative method to use Entourage and Time Machine (does a once a day or
whatever time period you select) This quits Entourage and the Microsoft
Database daemon allowing for once a day backup into Time Machine.
<
http://blog.entourage.mvps.org/2008/01/alternative_method_to_use_entourage_
and_time_machine.html>
Find Missing Data:
Entourage expects the Microsoft User Data folder to be in your Documents
folder. For OS X users, that's the Documents folder in your User's folder.
When Entourage opens in a new blank Identity, it's usually User error.
Most likely you have accidentally moved your data. Hopefully, you have not
deleted the file. If you have deleted the trash, it's gone. Sorry!
Select Switch Identity (under Entourage in the Menu bar) and see if your old
identity is still listed.
To find your old database, search for "Microsoft User Data" (without the
quotes).
If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.
Fix if you have more than one Microsoft User Data Folder...
Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity. Switch Identities to view your old mail.
If you have not used the new identity, delete it. If you have used it and
want to combine the new mail with your original database, drag each folder
to the desktop from one identity. This creates an MBOX file. Switch
identities. Drag the MBOX files into the folder window of Entourage.
You can delete the old folder after you are satisfied with the transfer.
