"Mail can't be sent" after upgrade

N

Norman Pillsbury

I just upgraded to Mac version 11.2.0 (050811) and now I cannot send
mail. I can receive mail, but not send it. I get the following error:

"relaying to <email address> prohibited by administrator"
Mail could not be sent.
Error -17099

This is bad...it's been working fine for a year or more, and not this.
What do I do?
 
R

Rebecca Harriss [MSFT]

I just upgraded to Mac version 11.2.0 (050811) and now I cannot send
mail. I can receive mail, but not send it. I get the following error:

"relaying to <email address> prohibited by administrator"
Mail could not be sent.
Error -17099

This is bad...it's been working fine for a year or more, and not this.
What do I do?
Click to expand...

Do you have SMTP authentication enabled for the account you are having
issues with? If not, please try enabling this and see if that works.

Thanks,
Rebecca

Rebecca Harriss
Microsoft Corporation
Macintosh Business Unit, Entourage Test

This posting is provided ³AS IS² with no warranties, and confers no rights.
 
N

Norman Pillsbury

Rebecca said:
Do you have SMTP authentication enabled for the account you are having
issues with? If not, please try enabling this and see if that works.

Thanks,
Rebecca

Rebecca Harriss
Microsoft Corporation
Macintosh Business Unit, Entourage Test

This posting is provided ³AS IS² with no warranties, and confers no rights.
Click to expand...
 
N

Norman Pillsbury

Dear Rebecca: I went under Accounts/Edit and under advanced seding
options, selected SMTP server requirs authentication. Is that what you
meant? It didn't help and just gave me a different error. I can still
received mail, but can't send.

Any other ideas?

THanks,
Norm
 
R

Rebecca Harriss [MSFT]

Dear Rebecca: I went under Accounts/Edit and under advanced seding
options, selected SMTP server requirs authentication. Is that what you
meant? It didn't help and just gave me a different error. I can still
received mail, but can't send.

Any other ideas?

THanks,
Norm
Click to expand...

That is what I meant. Are you doing this for a POP account, IMAP account,
etc? Is this for a .mac account by any chance? If so, they updated their
servers recently and you may have to update your settings. This happened a
day before we released the update for SP2.

Thanks,
Rebecca
Rebecca Harriss
Microsoft Corporation
Macintosh Business Unit, Entourage Test

This posting is provided ³AS IS² with no warranties, and confers no rights.
 
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