Mail Error When Deleteing a message

M

Mark Rideout

Hello.

When I delete a message from the delete item folder I get
the following message:
"Action could not be completed. Mail error."

I have tryed rebiulding the database and nothing happens.
Can someone please help me with this.

Thanks in Advance.
Mark Rideout
 
D

Diane Ross

When I delete a message from the delete item folder I get
the following message:
"Action could not be completed. Mail error."

I have tryed rebiulding the database and nothing happens.
Can someone please help me with this.
Click to expand...

Did you quit Notifications before rebuilding?
<http://www.entourage.mvps.org/faq/daemon.html>


Did you do Advanced Rebuild?

Rebuild database instructions:

Locate your database. It should be in your Documents folder.

Find the size of your database, use Get Info (Command + I).

Make sure you have enough hard disk space available for twice that amount.
As part of the rebuilding process, Entourage creates a second database file.

Quit all Office applications (including Entourage and Notifications [very
important] ). Hold down the Option key and re-launch the application. In a
few seconds, you'll be greeted with a dialogue box asking if you want the
"Typical Rebuild" or the "Advanced Rebuild." Choose "Typical" first.

Caution: Some of your data might be lost if you choose the Advanced Rebuild
option. You should use this option only if you have already performed a
typical rebuild and continue to experience problems starting Entourage or
storing data.

During the rebuild process, the old files are renamed in case for some
reason the rebuild was not successful. After you've rebuilt your database
and checked the application's performance, you can delete the old versions
from your hard drive. Do not throw away these files unless you are satisfied
with the rebuild.

Full details can be found on our Database page:

Database <http://www.entourage.mvps.org/faq/database.html#Anchor-3800>
 
M

Mark

I did a rebiuld (held down on the option key and re-lanuch
the application), however I did not get prompted with a
greeting for typical or advacne rebuild.

My email inbox just opens.

and I did quit all programs and notifications.
thaks Mark
-----Original Message-----
When I delete a message from the delete item folder I get
the following message:
"Action could not be completed. Mail error."

I have tryed rebiulding the database and nothing happens.
Can someone please help me with this.
Click to expand...

Did you quit Notifications before rebuilding?
<http://www.entourage.mvps.org/faq/daemon.html>


Did you do Advanced Rebuild?

Rebuild database instructions:

Locate your database. It should be in your Documents folder.

Find the size of your database, use Get Info (Command + I).

Make sure you have enough hard disk space available for twice that amount.
As part of the rebuilding process, Entourage creates a second database file.

Quit all Office applications (including Entourage and Notifications [very
important] ). Hold down the Option key and re-launch the application. In a
few seconds, you'll be greeted with a dialogue box asking if you want the
"Typical Rebuild" or the "Advanced Rebuild." Choose "Typical" first.

Caution: Some of your data might be lost if you choose the Advanced Rebuild
option. You should use this option only if you have already performed a
typical rebuild and continue to experience problems starting Entourage or
storing data.

During the rebuild process, the old files are renamed in case for some
reason the rebuild was not successful. After you've rebuilt your database
and checked the application's performance, you can delete the old versions
from your hard drive. Do not throw away these files unless you are satisfied
with the rebuild.

Full details can be found on our Database page:

Database <http://www.entourage.mvps.org/faq/database.html#Anchor-
3800>



--
Diane Ross
MVP Entourage (MVPs are volunteers)
Entourage Help Page
<http://www.entourage.mvps.org/>

.
Click to expand...
 
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