Mail messages appearing in the Deleted Folder

J

john.

For all messages from this Forum I have a rule set up to move the
messages into a folder called Microsoft, which all works fine. But on
occassions I have noticed that some messages also end up with a copy
in the Deleted Folder.

I have no idea why this is happening, any ideas would be helpful


Thanks

John
 
A

Adam Bailey

john. said:
For all messages from this Forum I have a rule set up to move the
messages into a folder called Microsoft, which all works fine. But on
occassions I have noticed that some messages also end up with a copy
in the Deleted Folder.

I have no idea why this is happening, any ideas would be helpful
Click to expand...

What kind of account is this? If IMAP, and you are using a rule to move to a
local folder, then this is a known issue. Entourage doesn't "move" IMAP
messages, it copies and deletes them.
 
J

john.

What kind of account is this? If IMAP, and you are using a rule to move to a
local folder, then this is a known issue. Entourage doesn't "move" IMAP
messages, it copies and deletes them.
Click to expand...

Thanks for this, yes it is an IMAP account, the behavior is
inconsistent as it only "deletes" some of the messages

John
 
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