Mail not showing in other progams

J

JDConforti

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

When I have Entourage open the mail on my phone only shows unopened emails. I want all of my emails to show on my phone and I know it is not a problem with my phone because it has never done this before. Is there a setting in entourage that does this?
 
E

Ed Kimball

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

When I have Entourage open the mail on my phone only shows unopened emails. I
want all of my emails to show on my phone and I know it is not a problem with
my phone because it has never done this before. Is there a setting in
entourage that does this?
Click to expand...

Go to Account Settings, open the account, and click on the Options tab.
Check the box labeled Leave a copy of each message on the server.

A better alternative might be to use IMAP instead of POP, if your mail
provider supports it.
 
D

Diane Ross

When I have Entourage open the mail on my phone only shows unopened emails. I
want all of my emails to show on my phone and I know it is not a problem with
my phone because it has never done this before. Is there a setting in
entourage that does this?
Click to expand...

I think you need to set our account as IMAP. I don't have an iPhone so I
could be wrong.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>
 
W

William Smith [MVP]

When I have Entourage open the mail on my phone only shows unopened
emails. I want all of my emails to show on my phone and I know it is
not a problem with my phone because it has never done this before. Is
there a setting in entourage that does this?
Click to expand...

The nature of POP accounts is to download and then delete from the server.

You can set the amount of time Entourage will leave messages on the
server by going to Tools --> Accounts and modifying the Options tab of
your POP account.

A better solution would be to connect using IMAP if that is offered by
your service provider. IMAP will sync messages between your server,
Entourage and your phone.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
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