mail server setup error password length hotmail

T

Tech Guy

Hello,

I just created an identity for my wife in Entourage v.X SR1 (10.1.1 (2418)).
When I clicked on the hotmail icon to get the messages for her, it said
there was a mail server setup error because hotmail requires at least 8
characters for a password. Huh? It works just fine on Outlook Express 6 on
our PC.

We tried to send an e-mail message and it did so (we checked it soon after
on the PC) but it continues to pop up with this "mail server setup password
error" and not show the mail in the inbox. This is frustrating to say the
least. It seems the program flags a saved password of less than 8 character
with an "error" regardless if it works.

Has anybody experienced this? How do I fix this? Thanks for your help.
 
M

Mickey Stevens

Change the password to one greater than eight characters at
<http://www.hotmail.com/>. Then return to Entourage, change the password in
your Hotmail account settings, and try checking her e-mail again.
 
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