mail will receive but not send

W

worthyone

Version: 2008
Processor: Power PC
Email Client: pop

entourage keeps giving me problems sending out mail. i can always receive it..i have double checked all settings with my internet provider and they are okay...any suggestions...this is a new problem but happens daily
 
R

Rick O'Shey

Version: 2008
Processor: Power PC
Email Client: pop

entourage keeps giving me problems sending out mail. i can always receive
it..i have double checked all settings with my internet provider and they are
okay...any suggestions...this is a new problem but happens daily


Unless you describe the "problems" in more detail, no one here will be able
to help you. (It's analogous to telling your physician "My head hurts...tell
me what's wrong.")
 
C

Corentin Cras-Méneur

entourage keeps giving me problems sending out mail. i can always
receive it..i have double checked all settings with my internet provider
and they are okay...any suggestions...this is a new problem but happens
daily

It definitively is an SMTP issue. One of the settings there must be off
or the port is blocked by your ISP.
Try using the SMTP from your ISP if it isn't already the case.


Corentin
 
W

worthyone

sorry about that...when i attempt to send mail out i get an error message that says the server has timed out and my mail is still sitting in my out box. it seems like it wont connect to the server to send mail out, only to receive it.
 
C

Corentin Cras-Méneur

sorry about that...when i attempt to send mail out i get an error
message that says the server has timed out and my mail is still sitting
in my out box. it seems like it wont connect to the server to send mail
out, only to receive it.

Well what I was saying still stands:

"It definitively is an SMTP issue. One of the settings there must be off
or the port is blocked by your ISP.
Try using the SMTP from your ISP if it isn't already the case."

Did you try using another SMTP?? Are you using the SMTP from your ISP??

Corentin
 
D

Diane Ross

"It definitively is an SMTP issue. One of the settings there must be off
or the port is blocked by your ISP.
Try using the SMTP from your ISP if it isn't already the case."

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

The Advanced settings are usually the trickiest to get correct as each ISP
can have different requirements. We have some examples for some of the more
popular ISPs listed here:

Account Setup

<http://www.entourage.mvps.org/accounts/index.html#mail_accounts>
 
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