mailing labels - country being omitted randomly

[Consuela]

I have a user who is trying to do a mail merge to create
labels using Word 2000, with an Outlook 2000 folder as the
data source.

What's happening is some country names are appearing on
the labels while others are being left off. I verified
that country names that are appearing as well as those
that are being omitted are both in the saem field in
Outlook. Any idea what could cause this to happen?

It just occured to me that I'm not positive that she
selected the fields making up the address separately - she
may have just used <mailing address>. I'll check.

Thanks for any assistance!

 

[Cindy M -WordMVP-]

Hi Consuela,

Please do check how the user is proceeding

But as best I can recall, Word 2000 doesn't have any special
field for inserting a group of address fields as an "address
block" (that was new in 2002).

Do the countries that don't come through match any particular
pattern? The user hasn't created an IF field by any chance
that's suppressing the display of certain countries?

If one exports the Outlook contacts to Excel or delimited
text format, then sets up a test merge with that, does it
exhibit the same behavior?

I have a user who is trying to do a mail merge to create
labels using Word 2000, with an Outlook 2000 folder as the
data source.

What's happening is some country names are appearing on
the labels while others are being left off. I verified
that country names that are appearing as well as those
that are being omitted are both in the saem field in
Outlook. Any idea what could cause this to happen?

It just occured to me that I'm not positive that she
selected the fields making up the address separately - she
may have just used <mailing address>. I'll check.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

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[Guest]

She claims to be inserting the "mailing address" as one
item, but I cannot find that option, and once I've brought
it to her attention, neither can she!

Confirmed that she's using Word 2000. No, there doesn't
seem to be any pattern - USA shows up in some cases but
not others, Scotland shows up, but England doesn't, etc.
(there aren't many examples from some countries.)

 

[Graham Mayor]

There is a postal_address field if you start the merge from Word rather than
from Outlook, which reproduces the flagged mailing address, and this is
probably what she meant.

If the country field is filled then as I understand it, that detail should
be entered unless it matches the regional setting. It is altogether a better
plan to start the merge from Outlook and tie the merge to the required
fields.

--
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Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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[consuela]

How do I start the merge from Outlook? Just to be clear,
they are address labels being generated not emails.

I've never started a merge from Outlook.

Thanks,

 

[Graham Mayor]

In Outlook - tools > mailmerge. Once you have picked your records, it hands
off to Word.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>