Mailing to group

C

ClaudCar

If I set up a group in my address book - I get an error 50 when I try to
send it out - no sender specified - any hints. Only back to Mac for 1
month after 6 year absence - which did make the heart grow fonder. ;-)


Totus Tuus
Claudia
 
T

Tom Stiller

ClaudCar said:
If I set up a group in my address book - I get an error 50 when I try to
send it out - no sender specified - any hints. Only back to Mac for 1
month after 6 year absence - which did make the heart grow fonder. ;-)
Click to expand...
Select the group and then choose "New Message To" from the "Contact"
menu.
 
C

ClaudCar

Same error -
5.0.0 <>... User address required

In the address book it shows the 11 recipients, making me daffy!


Totus Tuus
Claudia
 
P

Paul Berkowitz

It sounds as if you managed to enter a group member without a valid email
address, somehow . Maybe you inadvertently typed a space or forgot the @ or
something. Open the group and look through it carefully. If there's an
invalid email address, you'd usually see a green question mark as the icon,
I think.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
C

ClaudCar

All the addy's are fine - they had all been entered on their own and then
added to make the group.
 
P

Paul Berkowitz

How large is the group? Lots of ISPs won't send mail to more than a limited
number of recipients: 50, 100, even 20.

Make a small group of 10 recipients or so and try that.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
M

Metritype

Also make sure that, after you have typed the group name in the address
box, there is an icon for a group and not a blue dot before the name.
If there's a blue dot, there's probably something wrong in the name of
the group (like a misspelling or some such thing) and it is not
actually picking up the addresses in the group.
 
C

ClaudCar

This is making me nuts - the group is good, no blue dots. All addys good as
mail goes when entered indiv. Only 11 addys.
\\//\\// (hair being ripped out)
 
P

Paul Berkowitz

(By the way, there's nothing wrong with blue dots _in the group_. Groups can
have members who aren't full-blown contacts. You were just being advised to
check that the group name itself had a [double-blob] symbol in the _email
message_. The group name should not appear as a blue dot. If the name of the
group is correct it will appear with a double-blob symbol.)

I still think you must have a _contact_ member of the group who has an
invalid email address. It might still be appearing in the group list due to
a less rigorous check there (which is too bad - probably Entourage should
refuse to include it, like it does for contacts with NO email address.)

Did you take my suggestion?

Take it further. Make a brand new group, Add just 2 or 3 contacts to it.
Can you send a message? Does it work?

Now, one by one, start adding each contact you have in the problem group to
this test group. Each time, check it. Eventually, I think you'll find that a
particular contact is creating the problem because its default email address
is invalid.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
A

Allen Watson

(By the way, there's nothing wrong with blue dots _in the group_. Groups can
have members who aren't full-blown contacts. You were just being advised to
check that the group name itself had a [double-blob] symbol in the _email
message_. The group name should not appear as a blue dot. If the name of the
group is correct it will appear with a double-blob symbol.)

I still think you must have a _contact_ member of the group who has an
invalid email address. It might still be appearing in the group list due to
a less rigorous check there (which is too bad - probably Entourage should
refuse to include it, like it does for contacts with NO email address.)

Did you take my suggestion?

Take it further. Make a brand new group, Add just 2 or 3 contacts to it.
Can you send a message? Does it work?

Now, one by one, start adding each contact you have in the problem group to
this test group. Each time, check it. Eventually, I think you'll find that a
particular contact is creating the problem because its default email address
is invalid.
Click to expand...

The other possibility, one that has tripped me up a couple of times, is
that there is a totally blank entry as last in the group. You have to
click in that blank entry and delete it; then the rest of the addresses
will work.
 
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