MAILTO Hyperlinks

J

Jeff Pyne

Hi,

We're using Outlook 2000 in an Exchange environment. If a
user uses Word as their email editor, and clicks on a
mailto: link in a message, the resulting message is
Undeliverable ("No transport provider was available for
delivery to this recipient."). If you double-click the
email address in the To: field, and change the Email Type
from MAILTO to SMTP, the message gets delivered properly.
If a user is not using Word as their email editor, sending
a message by clicking on a maito: link works fine (when
you double-click the address in the To: field, the Email
Type is SMTP).

It seems like there would be a way to configure Outlook
and/or Word to properly handle mailto: links. Is there?

~Jeff
 

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