Mark for Deletion

P

peggy.tippit

I have a client who recently upgraded from Outlook Express to Entourage
2004 (11.2.0). She would like to have her mail marked for deletion
(with the Big red X and the line through it) instead of moved to the
Deleted Items folder. I can't find a way to set that for her.

Does anyone know if this is a possibility? or is this option gone now
that she's on Exchange?

(Personally, I always disliked the Mark for deletion so I didn't even
notice it was gone till this morning.... <grin>)

-Peggy
 
M

mmmmark

I keep my POP mail on the server until two computers download it. When I am
done with the email, I click and hold on the envelope which means it is on
the server. The menu that comes up, has the option to "Delete at next
connection". Is that what you are referring to? It puts a red X over that
envelope until the next connection.

I suspect that IMAP mail would work this way, and that is what your client
had. Let me know if that is on the right track.

-Mark
 
A

Adam Bailey

I have a client who recently upgraded from Outlook Express to Entourage
2004 (11.2.0). She would like to have her mail marked for deletion
(with the Big red X and the line through it) instead of moved to the
Deleted Items folder. I can't find a way to set that for her.

Does anyone know if this is a possibility? or is this option gone now
that she's on Exchange?
Click to expand...

Best I can tell, Exchange doesn't support marking messages for deletion the
way IMAP does. If this is a deal killer, see if the Exchange server has IMAP
access turned on and access it that way.
 
P

Peggy

Thanks for the replies.

Mark, you were on the right track, her previous mail was IMAP and her
current mail is Exchange. Sorry I didn't make that clearer.

Adam, thanks for confirming what it looked like to me: that exchange
isn't supporting the "marked for deletion" optioin.

Our Systems folks are encouraging our users away from IMAP so even
though it's an option it's one we're trying not to use. <grin> I'll
see if I can get her used to checking her Deleted Items folder instead
of looking for the crossed out items.

Thanks again for the replies.
-Peggy
 
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