Dear Friends,
I'm new here and also new to Mac. I'm a computer technician and I've
got a user
that once has got a database size reach 3.88 GB and his Entourage started to
popup
error message about some error. (I rebuilt the database and the problem is
solved).
I've read in some document that after upgrade to 10.1.2 or 10.1.3 the
maximum
database size will be increased from 2GB to 4GB but my user is going to be
at 4GB
limit again. Does anybody have any idea to fix this ?
Cheers,
Tony.
'Some error message' is telling the user that they are reaching the limit of
the database size. If they continue toignore those warnings they WILL lose
access to their data.
A rebuild will have recovered some of the wasted space in the database, but
that can only be considered a short term fix. Your user needs to delete some
of the large data items they have got in the database. Try the following
steps:
1. Empty the trash (it's surprising how many people rarely do this! I've
seen a database with 6,000 items of spam in their trash)
2. do an advanced search on all folders for 'attachment exists'. Sort the
found items by size (descending) and work through the list, starting with
the largest items and decide which attachments you need to keep - which ones
you can trash and which you can archive off to hard disk. Select the
messages in the list and use 'Save Attachments' or 'Remove attachments'
from the message menu
3. Search for older mail that doesn't need instant access any more. Do an
advanced search on all folders for messages where date received is greater
than 365 (or any other convenient number). Sort the results by folder for
easier analysis. Create a new folder in the folder list, and drag the
messages you don't need to keep in the database into this folder. When
you've done, drag this archive folder to the desktop where it will create an
MBOX file (which can be searched/viewed in the finder with any text editor,
or re-imported into entourage at a later date). Now, delete the archive
folder from entourage and empty the trash.
4. Now do a typical rebuild to compact the database and recover the space
you just freed up.
Bear in mind that entourage 2004 will remove any size constraint on the
database.
--
Barry Wainwright
Microsoft MVP (see
http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<
http://www.entourage.mvps.org/toc.html>
Please post responses to this newsgroup. If I ask you to contact me
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