Messages mysteriously being moved.

L

lucia.rivieccio

About a month ago Entourage started arbitrarily moving some of my mail
out of my hotmail folders (only if a particular folder, usually inbox,
is highlighted) and into "folders on my computer" inbox. Those
messages are then deleted from the hotmail server. This also includes
moving ALL of my junkmail into the home computer inbox. If I try to
move the messages back to hotmail, they are immediately sent back to
home computer & I end up with extra copies.
I've tried deleting the a/c and then recreating it, but that didn't
work. I can't figure out how to fix this and it's driving me
crazy. I've stopped opening Entourage unless I absolutely have to
and now read my e-mail on the hotmail website. Does anyone have any
thoughts, ideas, suggestions on this? Any help would be greatly
appreciated.
Thanks so much.
Lucia
 
B

Barry Wainwright [MVP]

About a month ago Entourage started arbitrarily moving some of my mail
out of my hotmail folders (only if a particular folder, usually inbox,
is highlighted) and into "folders on my computer" inbox. Those
messages are then deleted from the hotmail server. This also includes
moving ALL of my junkmail into the home computer inbox. If I try to
move the messages back to hotmail, they are immediately sent back to
home computer & I end up with extra copies.
I've tried deleting the a/c and then recreating it, but that didn't
work. I can't figure out how to fix this and it's driving me
crazy. I've stopped opening Entourage unless I absolutely have to
and now read my e-mail on the hotmail website. Does anyone have any
thoughts, ideas, suggestions on this? Any help would be greatly
appreciated.
Thanks so much.
Lucia

You have probably accidentally created a mailing list manager entry when
marking some mail 'not junk' (it's all too easy to do because of ambiguous
wording in that dialog).

Under the Tools menu, open 'Mailing List Manager' and delete any entries
that are not meant to be there.
 
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