Messages reported as empty - only signature - for somerecipients, not all.

  • Thread starter Teresa Edmisten
  • Start date
T

Teresa Edmisten

I am new to mac and Entourage but are enjoying both. My company uses
Groupwise 7+ for mail. I am using an IMAP connection to it for my mail.
Some of my recipients report that my messages are coming in with a subject
line, signature, and NO message body. I see this happening with my AOL
account (which I signed up for to test this problem as my Mom was reporting
the same difficulty with her AOL account).

I have searched the web high and low for an answer to this. Any ideas out
there? I will have to go back to other mail approaches if I can't find an
answer soon and I find myself loathe to do so.

Many thanks.
 
W

William Smith

Teresa Edmisten said:
I am new to mac and Entourage but are enjoying both. My company uses
Groupwise 7+ for mail. I am using an IMAP connection to it for my mail.
Some of my recipients report that my messages are coming in with a subject
line, signature, and NO message body. I see this happening with my AOL
account (which I signed up for to test this problem as my Mom was reporting
the same difficulty with her AOL account).

I have searched the web high and low for an answer to this. Any ideas out
there? I will have to go back to other mail approaches if I can't find an
answer soon and I find myself loathe to do so.
Click to expand...

Hi Teresa!

I've never heard of this before myself.

Copies of every message that you send goes into a "Sent Items" folder or
a similarly name folder. Do your sent messages show the same missing
information?

bill
 
D

Diane Ross

I am new to mac and Entourage but are enjoying both. My company uses
Groupwise 7+ for mail. I am using an IMAP connection to it for my mail.
Some of my recipients report that my messages are coming in with a subject
line, signature, and NO message body. I see this happening with my AOL
account (which I signed up for to test this problem as my Mom was reporting
the same difficulty with her AOL account).

I have searched the web high and low for an answer to this. Any ideas out
there? I will have to go back to other mail approaches if I can't find an
answer soon and I find myself loathe to do so.
Click to expand...

I¹m guessing this is one of those weird AOL settings. I would check the AOL
support site for clues.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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