microsoft OL will not open

M

mullen77

i just installed ms office xp prof. all the programs open okay except
outlook. I get the following error message: "Unable to open your default
e-mail folder. would you like to open your default file system folder
instead?" We previously had ms office prof 2003 installed that we replaced
with ms office xp prof. What do I need to do?
 
R

Russ Valentine [MVP-Outlook]

Let me get this straight.
How did you replace a newer version with an older one?
Did you realize the information store would not be compatible?
You'll need to create a new profile with a new PST file.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top