Microsoft Outlook sends multiple copies of mail...

A

Aikus

Heelo! I have such a problem with Outlook from Office 2003 SmallBuisness.
Sometimes when I send an e-mail it stills in my Outbox. On details in
sending/delivery status there is no errors, it looks like the e-mail was
succesfully sent, but it is still in outbox. So I wait some time (5, 10,
15 minutes) and then I delete the message manually, and that would be
not so bad. But after some time the recipient tells me that he/she
received several copies of my message (from 2 to even 50 copies!!) and
he's angry that I mailbomb his mailbox (and I understand him).
Outgoing e-mail antivirus scaning - disabled, but I'm quite sure that
there's no any virus in my system (I've testet it by two diferent
antivirus programs)
I've talk to administrator of my SMTP server and he told me that by the
server side everything loks to be fine - program just sends a lot of
e-mails, and that's it.
I've also tried to repair and reinstall Microsofct Office - no result.
Any suggestions??
Thanks with forward, hope You can help me...;-) Oh yes, one more thing -
My Office is fully updated )from Microsoft OfficeUpdate...
 
M

Milly Staples [MVP - Outlook]

Disable your firewall and anti-virus from scanning incoming or outgoing
mail.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Aikus asked:

| Heelo! I have such a problem with Outlook from Office 2003
| SmallBuisness. Sometimes when I send an e-mail it stills in my
| Outbox. On details in sending/delivery status there is no errors, it
| looks like the e-mail was succesfully sent, but it is still in
| outbox. So I wait some time (5, 10, 15 minutes) and then I delete the
| message manually, and that would be not so bad. But after some time
| the recipient tells me that he/she received several copies of my
| message (from 2 to even 50 copies!!) and he's angry that I mailbomb
| his mailbox (and I understand him).
| Outgoing e-mail antivirus scaning - disabled, but I'm quite sure that
| there's no any virus in my system (I've testet it by two diferent
| antivirus programs)
| I've talk to administrator of my SMTP server and he told me that by
| the server side everything loks to be fine - program just sends a lot
| of e-mails, and that's it.
| I've also tried to repair and reinstall Microsofct Office - no result.
| Any suggestions??
| Thanks with forward, hope You can help me...;-) Oh yes, one more
| thing - My Office is fully updated )from Microsoft OfficeUpdate...
 
A

Aikus

Milly said:
Disable your firewall and anti-virus from scanning incoming or outgoing
mail.

Well, it looks that was really helpfull, but solution like this is
rather temporary;-). Beside that as I wrote I disabled outgoing mail
scanning earlier, but incoming mail should be however enabled...
Anyway I'll try to uninstall, and install the Antivirus program, maybe
its this fault...
If anybody should have some other suggestion - please write about it:)
Aik
 
B

Brian Tillman

Aikus said:
Well, it looks that was really helpfull, but solution like this is
rather temporary;-). Beside that as I wrote I disabled outgoing mail
scanning earlier, but incoming mail should be however enabled...

There's no need for this as long as you continue to run your AV program's
on-access scanner.
Anyway I'll try to uninstall, and install the Antivirus program, maybe
its this fault...
If anybody should have some other suggestion - please write about it:)

You can also try increasing the server timeout value on the Advanced tab of
the account properties pages.
 
A

Aikus

Brian said:
You can also try increasing the server timeout value on the Advanced tab
of the account properties pages.

It's set to ... I don't know, 5 mintes? 10 minutes?? Maximum anyway...
Aik
 
B

Brian Tillman

Aikus said:
It's set to ... I don't know, 5 mintes? 10 minutes?? Maximum anyway...

Well, then, the only other suggestion is as already mentioned: disable mail
scanning with the AV program. Some AV programs reequire uninstalling and
reinstalling without the feature to truly disable it.
 
A

Aikus

Brian said:
Well, then, the only other suggestion is as already mentioned: disable
mail scanning with the AV program. Some AV programs reequire
uninstalling and reinstalling without the feature to truly disable it.

OK then, I'll try to do that.
Thanks a lot!
Aik
 

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