microsoft user data folder

S

Shep

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

I have a folder "Microsoft User Data" that is currently listed in my Documents or Stacks folder. I tried to move it and it erased my account settings in entourage which meant I lost all of my received and sent emails since setting up my account in entourage. How or where can I move this "user data" folder so that it doesn't erase my account. I do not want it in my stacks folder if at all possible.
 
D

Diane Ross

I have a folder "Microsoft User Data" that is currently listed in my Documents
or Stacks folder. I tried to move it and it erased my account settings in
entourage which meant I lost all of my received and sent emails since setting
up my account in entourage. How or where can I move this "user data" folder so
that it doesn't erase my account. I do not want it in my stacks folder if at
all possible.
Click to expand...

Entourage expects the folder to be in your Documents folder. For OS X users,
that's the Documents folder in your User's folder.

You need to move the folder back. You can put an alias for it in Documents,
but not sure how that shows up in stacks. Hopefully, you have not
deleted the file. If you have deleted the trash, it's gone. Sorry!

To find your old database, search for "Microsoft User Data" (without the
quotes).

If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.

Fix if you have more than one Microsoft User Data Folder...

Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity. Switch Identities to view your old mail.
If you have not used the new identity, delete it. If you have used it and
want to combine the new mail with your original database, drag each folder
to the desktop from one identity. This creates an MBOX file. Switch
identities. Drag the MBOX files into the folder window of Entourage.

You can delete the old folder after you are satisfied with the transfer.
 
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