Missing attachments

[Frank]

I am having an intermittant problem with Outlook 2002 on
Windows XP on several machines. Sometimes the
attachments (usually Excel) make it to the recipient.
Sometimes they don't. When they don't make it there is
no indication to the recipient that there even was an
attachment. Though the Sender's sent mail clearly has
the attachment. I've got the latest patches to Windows &
Outlook and am going through an Exchange 5.5 server.

The user does not use Word for the email editor. We've
tried changing email format from Rich Text to HTML to
Plain Text and the problem continues.

Anyone... any ideas?

.....Frank

 

[Frank]

Does anyone from Microsoft look at these forums?