Missing Mail items

R

reg@expertreward

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

When synchronizing mail between entorage and exchange some items are not synced at all.
eg a sub folder on Outlook shows 7 uread but on entourage shows only 4 unread. 3 items were missing 2 of them were from the same sender.
Has anyone elase had this experience or not noticed that they are not getting some emails sent to them. I wouldn't have noticed unless I ran bothe Outlook 2007 and Entourage 2008 side by side. On further investigation I am at least 30 messages different between entourage and Outlook for the same exchange account and Microsoft Entourage support say they don't support exchange. As an exchange admin person I find this incredible.
 
A

Adam Bailey

When synchronizing mail between entorage and exchange some items are not
synced at all.
eg a sub folder on Outlook shows 7 uread but on entourage shows only 4
unread. 3 items were missing 2 of them were from the same sender.

You can force a sync by control-clicking the folder name in your folder list
and choosing Folder Properties > Empty Cache.
 
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