Mistery Window for Milly Staples MVP

A

annonymous

There is no error message and it is impossible to describe the dialog window
I get on opening Outlook 2003, and with Outlook Express 6 (SP2) it is not
possible to reproduce it in the body of the e-mail.

There is nothing malicious in my attachment. I have Computer Associates
Antivirus and Firewall in operation, updated every morning on boot-up, so my
e-mails are probably safer than yours! Do you update yours first thing in
the morning?

If you do not want to look at the attachment maybe you could tell me where
is one supposed to get help in these circumstances?
 
N

neo [mvp outlook]

Lets back up a second. The only way that you can have Outlook Express 6 SP2
is if you have applied the release candidate of SP2 for Windows XP. This is
BETA software! While I know that Microsoft has made it available to the
public, there should be some understanding on the end-users side that beta
software should not be used on a production machine.

Can you describe what type of attachment or possible the body of the e-mail
that you are receiving. The reason that I ask is that Symantec Corporate,
Computer Associates, Trend, .etc (just about every antivirus security
company) has decent writeups on worms and viruses. Maybe with a little
search of one of their sites, it might be possible to see if the content is
malicious.
 
A

annonymous

Many thanks for trying to be helpful!

I check for Windows and Office Updates every week and download and install
any that are recommended as Critical by Microsoft! They know better than I
what is good for my OS (which is XP Pro with Office 2003 Pro. and Outlook
Express 6.

But I get the impression that you are barking (very helpfully) on a wrong
tree. If you will look up my original posting on 2nd May at 17.51hrs. you
will see what I mean.
 
D

Diane Poremsky [MVP]

it's a lot easier for you to describe the problem again than for us to look for a post made by (e-mail address removed) on a specific date - there are just too, too many posts made each day using the anonymous address...
 
N

neo [mvp outlook]

Sorry about the rant and thanks for bringing back into line. :)

If its the one I'm thinking about with the Word attachment and is a screen
shot of the LDAP error... go into your account settings and remove the ldap
address book for Active Directory. (Tools | Email accounts | View/Change
address book.)
 

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