More on Entourage Conduit Failure

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Peter Ditchman

It appears that the entourage conduit crashes only when I choose to
sync all contacts in address book. If I choose to sync a category, all
is fine. Can someone help me?

Powerbook G4 1Ghz, 1GB RAM, 10.2.6, Office 10.1.4, Palm 4.1, Sync
Entourage to Address Book 1.2.10
 
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Peter Ditchman

First of all, thank you Corentin, Jeff, & Jeff! After troubleshooting,
I found that iSync was not the problem. I went through using Jeff
Engholm's advice and synced every category individually BEFORE
changing all the phone number styles and BEFORE making sure that all
contacts had a category. The result was that the sync failed on only
one of the categories. From here, I looked at each contact in that
category and found a couple of stray letters and characters in a
couple of phone numbers, which I changed. After that I synced that
category and it worked. The final test was a full sync and it worked
like a charm.

The bottom line was that it was stray characters in the phone field.
Apparently, style does not matter and whether or not they are in a
category. The ONLY determining factor was the extraneous characters in
a phone field.

Again, I do not think I would have gotten this with all your great
help. Thank you!!!

Peter
 
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