Move older emails out of the Inbox. See "Optimize Entourage to better work
with Exchange"[...]
<
http://tinyurl.com/56ea7k>
Thanks for that information. I'm a little surprised about the question
"where is my Exchange Server". The link to the manual "Connecting Entourage
to an Exchange Server at work"[1] describe the way how I connect our
Entourage clients to our Exchange Server (who is located in the internal
network) but one little detail is different -> The FQDN of the
Exchangeserver. In this manual is an example FQDN 'exchange01.mydomain.com'
but I configure the whole OWA URL ->
'
https://exchange01.mydomain.com/exchange'
Is there a difference between this two ways or is it finaly always an OWA
connection? I thought the only way to connect Entourage to an Exchange
Server (without using POP oder IMAP) is the OWA mechanism.
[1]
http://entourage.mvps.org/exchange/exchangeatwork.html
This is an unusual setup. Is there a reason you need to share one account?
If we had more info we might be able to come up with alternatives.
This is a historical problem. Because every customer knows this (single)
office email address, there are not willing to use a personal address. And
personal addresses would be changed very time, when a employee resign from
the company or there is a change from the person in charge for a specific
project. Now every person receive every mail and they can pick up the
messages who are interesting for them. Like a
[email protected]
address.
Option 1: One solution that might work would be to use a service like
ShareFile. They could upload easily using this method. I tested it once and
found it very easy to use for me and my clients.
<
http://www.sharefile.com/>
Check out their demos.
<
http://kb.sharefile.com/1049.ashx>
I will take a closer look at this alternative. But first I evaluate the
other two options below.
Option 2: To keep current Identity lean, I suggest removing incoming
attachments with one of the "remove attachment" scripts. They will save,
remove and link the saved files to the message, so you can open the file
directly from the message.
<
http://www.entourage.mvps.org/script/fav_scripts.html#favscript17>
<
http://scriptbuilders.net/files/saveattachments20041.0.0.html>
This option works but I guess that only the local Entourage database is
affected by this mechanism. A good idea to keep the local DB small but the
exchange DB is still growing bigger and bigger. I only guess because I
can't see any changes on the Exchange DB after a few tests but in the other
Entourage clients (where the script is not installed and configured) the
attachment still remain. If this script would run agianst the Exchange DB,
the attachment should be removed on every client.
Also remove your outgoing attachments with a rule. This is assuming your
outgoing attachments are stored elsewhere on your computer. No need to have
them duplicated and filling up your database.
<
http://www.entourage.mvps.org/rules/example/rule001.html>
This script is working different. If I send an email from one Entourage
client which is configured to remove the attachment from an outgoing email,
the attachment is removed on every single Entourage client. But only the
sending Entourage gets an information that the attachment has been removed.
On the other Clients there is on attachment and also no hint, that there
ever was an attachment.
Thx & Bye Tom