Moving messages from archive to Exchange loses dates?!?

M

mhilliard

I haven't seen this addressed and I hope someone has a solution. I
archived my email in Entourage and have tried populating the inbox in a
new Exchange account by dragging from the .RGE imported email to the
corresponding folders. When I do this, the email date is changed from
the original message to that specific moment.

Has anyone encountered this and figured out a way to keep the original
message dates? Also, does anyone know how to repopulate the Exchange
calendar from the archive?

Thanks,

m.
 
A

Adam Bailey

I haven't seen this addressed and I hope someone has a solution. I
archived my email in Entourage and have tried populating the inbox in a
new Exchange account by dragging from the .RGE imported email to the
corresponding folders. When I do this, the email date is changed from
the original message to that specific moment.
Click to expand...

From the View menu turn on the "Sent" column and turn off the "Received"
column. You'll then need to click on the "Sent" column to sort messages by
the date they were sent.

If that doesn't produce desirable results, I believe there's an AppleScript
that will modify the Received information; but I don't have that information
handy.
 
B

Barry Wainwright [MVP]

From the View menu turn on the "Sent" column and turn off the "Received"
column. You'll then need to click on the "Sent" column to sort messages by
the date they were sent.

If that doesn't produce desirable results, I believe there's an AppleScript
that will modify the Received information; but I don't have that information
handy.
Click to expand...

Get my 'Correct the Date' script from
<http://homepage.mac.com/barryw/scripts/scripts.html>
 
M

mhilliard

Thanks for the suggestions... still no success though. I even tried
modifying Barry's script to see if I could pull the Date: (instead of
Received:) from the email headers, but nothing seems to modify the
email dates back to their original state. Wow, this is frustrating.

m.
 
A

Adam Bailey

Thanks for the suggestions... still no success though. I even tried
modifying Barry's script to see if I could pull the Date: (instead of
Received:) from the email headers, but nothing seems to modify the
email dates back to their original state. Wow, this is frustrating.
Click to expand...

Did you decide against simply sorting by Sent rather than Received?
 
M

mhilliard

Yeah, that's what's strange. I can sort by anything I want, but all of
the dates for the transfered messages are changed to the transfer
date... sent, received... doesn't matter.
 
A

Adam Bailey

Yeah, that's what's strange. I can sort by anything I want, but all of
the dates for the transfered messages are changed to the transfer
date... sent, received... doesn't matter.
Click to expand...

Eh? The Sent date should be based on the Date field in the email. The
Received field will either be the date the message was actually received, or
the date the message was imported. These are two disparate columns that you
can activate via the "View" menu.

If you're seeing the exact same date and time in both fields, you might have
database corruption.
 
M

mhilliard

I agree, they should be based on the Date field in the email header,
and it shouldn't matter whether I sort by Received or Sent. But like I
mentioned at the top of this thread, something happens once the .RGE
archive is reimported so that THOSE messages cannot be dragged to a
live Exchange folder without changing the Sent or Received date to that
moment of transfer.

Tried rebuilding the database, tried deleting and reimporting, tried
Barry's "Fix the Date" script. I may just have to live with all of my
archived mail originating on one date. Sigh.

m.
 
R

rliebsch

Just to validate the problem

The headers are unchanged, there is no corruption. All the date
Sent/Received are the date the messages (and in my Pres. case, 360
messages) were imported into Entourage. Each message has to be opene
and detailed headers viewed

It is terribly strange
 
C

claire

I'm also having the issue of received date=date of import and we are
getting round it by displaying the sent column instead of received.
However, you cannot change the column headings in OWA on the Mac,
unless I'm missing something?

Cheers
Claire
 
A

Adam Bailey

claire said:
I'm also having the issue of received date=date of import and we are
getting round it by displaying the sent column instead of received.
However, you cannot change the column headings in OWA on the Mac,
unless I'm missing something?
Click to expand...

No, but you can set up a view in Outlook that is available to you in OWA.
 
A

Adam Bailey

I agree, they should be based on the Date field in the email header,
and it shouldn't matter whether I sort by Received or Sent. But like I
mentioned at the top of this thread, something happens once the .RGE
archive is reimported so that THOSE messages cannot be dragged to a
live Exchange folder without changing the Sent or Received date to that
moment of transfer.
Click to expand...

I don't see how that's possible. What Date do you see if you view the
message's source?
 
M

mhilliard

Adam, I know. It's insane. Here's an example.

This message was dragged from the reimported .RGE archive into it's
respective Exchange folder. If I view it by "Arrange By: Received" or
"Arrange By: Sent" it will show as 1/20/06 (the date I dragged it into
the Exchange folder). Here are the first two lines from the header from
that message though:
Received: from cmail.seanet.com ([199.181.164.17]) by cowboy_curtis.mhilliard.com with Microsoft SMTPSVC(5.0.2195.6713);
Sun, 13 Mar 2005 20:01:59 -0800
Click to expand...
Click to expand...
Click to expand...

The message came in March, 2005, but Entourage can only see the date I
moved it to another folder. Nuts, eh?
 
A

Adam Bailey

Adam, I know. It's insane. Here's an example.

This message was dragged from the reimported .RGE archive into it's
respective Exchange folder. If I view it by "Arrange By: Received" or
"Arrange By: Sent" it will show as 1/20/06 (the date I dragged it into
the Exchange folder).
Click to expand...

"Arrange By" just affects the sort. Instead, go to View > Columns > Sent.
 
P

Paul Berkowitz

"Arrange By" just affects the sort. Instead, go to View > Columns > Sent.
Click to expand...

View > Columns is only available with View > Preview Pane > Below , of
course. And that's the only way you're going to see the Sent time displayed
on received messages in IMAP or Exchange folders. Using Preview Pane > At
Right, it's the received time which is always displayed (except, I think,
for sent messages in the designated Sent Items folders, and even there, it
might be "imported" time for messages imported or unarchived). That's not
true for local (POP mail) folders, which show Sent time if arranged by Sent,
but it is true for server (IMAP and Exchange) folders. For imported and
unarchived messages, that received time is always the time that you
imported. You can Arrange By sent time, and that will sort them accurately,
but it won't display the sent time. If seeing the sent time matters to you,
you'll have to switch to Preview Pane At Right and display the Sent column.

This is not very good UI, for sure. I think that the reason must be that
IMAP and Exchange messages in general are not always downloaded (although
they would be for unarchived messages). If you don't have "Always download
messages" or "Receive complete messages" in Accounts/Options, just the
headers might be available. So there are a number of features available to
POP messages (an example is Rules using criteria based on message content
and attachments) not available to IMAP and Exchange accounts. However, the
Sent time IS available in the headers. As we've seen, it shows up perfectly
fine in Preview Pane Below view, even for messages not yet downloaded. It
seems to be completely wrong that Sent time does not display in Preview Pane
At Right when Arranged by Sent. A poor implementation - I'd call it a bug.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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