Moving Sent emails in Outlook 97

R

Rosemary

Hi

I am having trouble moving emails from the Sent folder to other folders.
When I move an email, the date and recipient details disappear. All I end up
with is the Subject.

Can anyone tell me a way to move emails from the Sent folder without losing
the information?
 
M

Milly Staples [MVP - Outlook]

How are you trying to move them?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Rosemary asked:

| Hi
|
| I am having trouble moving emails from the Sent folder to other
| folders. When I move an email, the date and recipient details
| disappear. All I end up with is the Subject.
|
| Can anyone tell me a way to move emails from the Sent folder without
| losing the information?
 
R

Rosemary

Hi Milly

I have tried two different ways - drag & drop, and right click then move.
 
B

Brian Tillman

Rosemary said:
I am having trouble moving emails from the Sent folder to other
folders. When I move an email, the date and recipient details
disappear. All I end up with is the Subject.

Can anyone tell me a way to move emails from the Sent folder without
losing the information?
Click to expand...

It sounds to me like the folder into which you're placing the messages needs
to have more fields added to its header bar. Right-click on the header bar
where it says "Subject" and choose Field Chooser. Drag the fields you're
missing tot he header bar.
 
R

Rosemary

Thanks, Brian. Works perfectly. Is there any way to make the change for all
the folders at once, or do I need to do it serially?

Rosemary
 
B

Brian Tillman

Rosemary said:
Thanks, Brian. Works perfectly. Is there any way to make the change
for all the folders at once, or do I need to do it serially?
Click to expand...

Normally, the fields you are lacking will be displayed, so something must
have removed them. That may be a custom view. Try starting Outlook with
the /cleanviews switch (although I don't know if Outlook 97 has that switch.
Check Help for "command line").
 
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