MS Entourage Crash- Quicktime Undefined Symbols

W

windsabre16

Hello folks- searched high and low for anything similar to this error,
but nothing came up. Here's the gist of it:

Entourage won't start and the error report contains the following:

---
Link (dyld) error:

dyld: /Applications/Microsoft Office 2004/Microsoft Entourage Undefined
symbols:
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
undefined reference to _isQTTraceEnabled expected to be defined in
QuickTime
 
W

windsabre16

-edit-

Just realized that this problem is actually one that is affecting the
other MS Office applications, but with the same error. Makes me happy
MS doesn't make graphics and design software.
 
N

Nathan Herring [MSFT]

Hello folks- searched high and low for anything similar to this error,
but nothing came up. Here's the gist of it:

Entourage won't start and the error report contains the following:

---
Link (dyld) error:

dyld: /Applications/Microsoft Office 2004/Microsoft Entourage Undefined
symbols:
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTi
meComponents
undefined reference to _isQTTraceEnabled expected to be defined in
QuickTime
---

Now, I know QT can run files from within Entourage, but it shouldn't
have any trouble locating the QT component...but this already looks
like an error beyond my realm of knowledge.
Click to expand...

It is extremely unlikely that this is problem with our software. We link to
standard Apple-provided libraries, including the QuickTime SDK. The error
you are getting is from the system as it tries to load our code, complaining
that our applications need some system-provided utility (like
_isQTTraceEnabled) which is unavailable. No application code has been run at
this point for any code error to have occurred.

Have you installed something new recently, or upgraded/replaced your version
of Quicktime?

-nh
 
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