msoffice 2008 icons on the desktop do not work

C

cmkeur

when i place a ms2008 on my desktop (leopard), i get the message:
"the application microsoft entourage quit unexpectedly." then i get three options: "ignore," "report," and "relaunch." none of these works. i've tried moving the icons over and copying them but nothing seems to work.
 
D

Diane Ross

when i place a ms2008 on my desktop (leopard), i get the message:
"the application microsoft entourage quit unexpectedly." then i get three
options: "ignore," "report," and "relaunch." none of these works. i've tried
moving the icons over and copying them but nothing seems to work.
Click to expand...

Are you moving the actual applications or an alias? When you launch from the
applications folder, you can select "keep in dock". This is much simplier
than cluttering your desktop with icons.

If the problem is the applications will not launch..


Unexpected Quits can have many solutions:

€ Try repairing Disk Permissions: Open Disk Utility
(/Applications/Utilities), select your hard disk volume in the left pane,
click the First Aid tab, then click Repair Disk Permissions.

€ Simply updating to a newer version of Mac OS X may resolve issues with
unexpected quits. Re-applying the latest combo updater from Apple can also
overwrite potentially problem causing files.

€ Re-install Office from original media then updating can resolve issues
with unexpected quits. Use "Remove Office" first.

€ Delete .plist files: Unexpected quits -- especially those that occur
after a major Mac OS X update -- can be solved by deleting corrupt .plist
files. Preferences can be found in your User's Library/Preferences folder:
com.microsoft.OfficeNotifications.plist
com.microsoft.DatabaseDaemon.plist
com.microsoft.Entourage.plist
Microsoft folder
com.apple.LaunchServices.plist

€Caches: In some cases, unexpected quits an other issues can be resolved by
deleting specific system caches.
* Try deleting files that start with "com.apple.LaunchServices" from the
/Library/Caches folder.
* A corrupted font cache may be causing Unexpected Quits. The font
caches are located in User>Library>Preferences>Microsoft>Office Font Cache.


€ Control-Click (Right-Click) causes unexpected quit, Crashes upon
right-click are usually associated with 3rd-party contextual menu items.

You'll find lots of solutions to Crashes on this page:

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash30>
 
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