multiple names appearing when hitting "REPLY ALL" in entourage X

D

Darwin Oriondo

I have an issue with Entourage listing multiple names in the TO box whenever
I do a "REPLY ALL".

For example, I see a listing for user1 as "user1, [email protected]" in the
reply box. When I send the email, I get the following error message:

Sorry. Your message could not be delivered to:


user1 (The name was not found at the remote site. Check that the name has
been entered correctly.)



It looks like entourage thinks that user1 is the legit email address and
tries to send it out to the listed name. Might be an issue with entourage
listing the name incorrectly (instead of user1<[email protected]>, it lists
it as "user1, [email protected]" in the REPLY ALL box. Has anyone else seen
this problem and is there a fix?
 
A

Adam Bailey

Darwin Oriondo said:
I have an issue with Entourage listing multiple names in the TO box whenever
I do a "REPLY ALL".

For example, I see a listing for user1 as "user1, [email protected]" in the
reply box.
Click to expand...

This suggests the message you're replying to has a problem. A comma in the
name that is not quoted, for example. Are you experiencing this problem with
one sender, or several. Are they all on a common corporate network?
(Exchange installations, for example, often use commas and don't always
escape them properly.)
 
D

Darwin Oriondo

adam,

I'm experiencing this problem with more than one sender. All senders with
this problem are from the same domain name. I'm still trying to figure out
why this problem is happening now, because it wasnt happening before.
 
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