my contact list is visible but unable to use my distribution list

[Lenore]

I had to install a new motherboard, processor and memory card, my son saved
my address book. When I open my contacts, all the information is there. When
I open a "New e-mail" and click on "To" to use my select member list i
receive the following message, "The address could not be displayed. The
contacts could not be opened or it may have been deleted or I do not have
permission." AND the select name box is empty. Also i have lists set up for
friends, family and other groups, when i clcik on that in contacts, it opens
and all the names are there. I'm so frustrated i could pull my hair out.
Hopefully someone could guide me in layman's terms. Thank you for taking the
time to read this.

 

[Vince Averello [MVP-Outlook]]

Make sure the "Show this folder as an email address book" box is checked
here: Right click on the Contacts folder, choose Properties and go to the
Outlook Address Book tab

 

[Lenore]

Hi Vince, I did exactly what you recommended and I'm still receiving the same
message. Thank you for taking the time to respond to me.

 

[Vince Averello [MVP-Outlook]]

See if there are extra folders listed here: Tools menu > Email accounts >
View/Change existing address books > Click Next > Highlight Outlook Address
Book > Click Change

 

[Lenore]

Hi Vince,
I did exactly what you told me and all three options are the same and above
those options, it states what you stated with your first answer. i think I'm
going to have to retype my entire address book and hope and pray it works. i
wonder if my outlook is corrupt? Thanks.
Lenore