My email has stopped working ever since theintroduction of mobileme!

S

Sade17

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: imap

Ever since Apple transitioned over to MobileMe, I have had repeated problems with my .mac account via Entourage. Beforehand I had no problems receiving or sending emails. Has anyone else had problems regarding this?
 
W

William Smith

Ever since Apple transitioned over to MobileMe, I have had repeated
problems with my .mac account via Entourage. Beforehand I had no
problems receiving or sending emails. Has anyone else had problems
regarding this?

You haven't specifically stated the problem but as of yesterday it was
experiencing problems that affected users with mail. Check the Mobile Me
website (log in) and you can view statuses there.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
 
J

jeffmact

You haven't specifically stated the problem but as of yesterday it was
experiencing problems that affected users with mail. Check the Mobile Me
website (log in) and you can view statuses there.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page
Entourage Help Blog
YouTalk

I'm experience similar problems using my .Mac account in Entourage that were not happening before the MobileMe change. You asked for specifics from the previous post, here are some of mine.

The main issue is that new mail from my .Mac account isn't showing up in the INBOX for it's account. At first I thought I wasn't getting any mail at all. I have it set up so that my Hotmail (an old .msn address I've had for years) and my .Mac account come in to separate inboxes.

After some searching, I found that they were coming in, but they were landing in the DELETED box. Weirdly, after more searching, I found that they also showed up in the ON MY COMPUTER inbox.

I've tried several things to no avail...trying to re-direct where they land through RULES, dragging messages from DELETED to INBOX... and one group of messages seems to be a "ghost" of the other...not sure which is which. I can't delete something from the DELETED inbox in the .MAC account without losing it in the ON MY COMPUTER inbox, and it won't delete from the ON MY COMPUTER inbox, because, it seems, that it's already in the other DELETED box...everything's very confusing.

All was working well, then all of a sudden, it wasn't. I've also tried the MobileMe website and discussions...can't find anything there.

Thanks in advance for your help...
 
W

William Smith [MVP]

After some searching, I found that they were coming in, but they were
landing in the DELETED box. Weirdly, after more searching, I found
that they also showed up in the ON MY COMPUTER inbox.

I'm going to guess you're using Entourage 2004 because this this
behavior sounds exactly like a Mailing List Manager rule. Check under
Tools --> Mailing List Manager and see if you have any rules there that
could be causing this problem. You can simply delete them or uncheck
them to disable.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
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