My Rules Have Gone MAD

D

drew

Not sure what has happened, hoping someone out there can help fix this.
All of a sudden my "Rules" have decided to not behave. Most of my
rules route emails to different folders depending on who they are from
or what email address it was sent to. The problem is they were sending
them to the wrong folders, of of the rules is to not notify me and it
stopped working.
Currently I have Un-Enabled all rules, but even still they are routing
emails.

HELP!!!

Thanks
 
B

Barry Wainwright [MVP]

Not sure what has happened, hoping someone out there can help fix this.
All of a sudden my "Rules" have decided to not behave. Most of my
rules route emails to different folders depending on who they are from
or what email address it was sent to. The problem is they were sending
them to the wrong folders, of of the rules is to not notify me and it
stopped working.
Currently I have Un-Enabled all rules, but even still they are routing
emails.

HELP!!!

Thanks
Click to expand...
It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
 
D

drew

I have done all of the above suggestions, but now have helped. Again
currently all rules have been deselected and are not active, yet mail
messages are being sorted, but not the way rules are written.

Next idea?
Thanks
 
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