Mysterious email problem

J

JanS

I work for an ISP and I have a weird email problem that no
one seems to be able to solve.

I have about 10 email accounts with different domains that
if they receive what I call the 'little email' (under 400k
and no headers or display name) it hangs up all the mail
behind it until I telnet into their account and delete it.

I can't find a common denominatior between them. OE,
Outlook 2... or 2003, Mac 9, Windows, they have updated
windows and NAV. They are not all on the same mail server
either. I have removed the account and added it back.

The only thing I haven't done is remove the email client
totally and start over but since they all have diferent
clients how would that help and we have a large customer
base but only these few account are affected.

I welcome any and all suggestions! This is driving me
nuts.

JanS
 
B

Brian Tillman

JanS said:
I work for an ISP and I have a weird email problem that no
one seems to be able to solve.

I have about 10 email accounts with different domains that
if they receive what I call the 'little email' (under 400k
and no headers or display name) it hangs up all the mail
behind it until I telnet into their account and delete it.
Click to expand...

If the common denominator is not their email clients nor their domains, then
the only thing left is the mail server, the one you run. Perhaps it's
getting messed up because of the ill-formed messages and not transmitting
them properly when the clients ask. Are these all POP clients? What
happens when you use telnet to pretend to be a pop client and use pop
commands to try to view the "little email"?
 
J

JAn

Yes they are all POP accounts. If I telnet in to view it
lets me see what little bit their is and then I delete
it. What now?

Jan
 
B

Brian Tillman

JAn said:
Yes they are all POP accounts. If I telnet in to view it
lets me see what little bit their is and then I delete
it. What now?
Click to expand...

But are you using POP commands? Did you telnet to port 110, enter the USER
and PASS commands and then the RETR command to try to get the message?
 
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