Mystery Crashes, Please help

D

Deb

OK, I'm not a newbie, and I am at a loss as to how to fix this
problem.

I'm running OS 10.2.8
Entourage 10.1.4 (from Office X)

Yesterday I was working on my iMac when we had a power outage. For
some reason, when I rebooted, Entrourage would not work. I get the
splash, then an immediate "...unexpectedly quit...system & other
applications have not been affected."

Strangely, this identical problem is also happening with Explorer.

Other Office X programs (Excel, Word, PP) are all operating normally.
I can also access the net with AIM, so it is not a connectivity
problem.

Add to this, when I switch to 9.2.2, I can get that version of IE to
allow me to surf the net.

In OS X, I am also having problems with the stability of I-Clean, and
I cannot get Preview to launch.

Here's what I've tried:

Uninstalling (via Value pack on CD) and reinstalling Office X.
Checking for duplicate and corrupted fonts.

I reinstalled 9.2.2.

The OS X CD that came with my machine is apparently an older version
than the OS X on my machine, so it will not allow me to reinstall OSX.

Clearly, I am not going to erase my disk and start over.

What in the heck is going on? What can I do to fix this?
 
G

Guillermo Castaneda

On 04.03.06 16:39, in article
Yesterday I was working on my iMac when we had a power outage. For
some reason, when I rebooted, Entrourage would not work. I get the
splash, then an immediate "...unexpectedly quit...system & other
applications have not been affected."
Click to expand...

I honestly don't know about Explorer, but (almost) the same thing happened
to me with Entourage. I have a TiBook and once while working with the whole
Office X suite open, I got the "black" screen of death (hehe). Everything
else would work fine after rebooting, except Entourage.

After trying everything, I figured something must've happened to the
database and that is what made Entourage quit. I tried the advance rebuild
and it worked fine after that. Wont hurt to try but your mileage may vary...

Cheers & good luck!

G.
 
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