Mystery Names in Address Book

  • Thread starter Marcelo Rossetti
  • Start date
M

Marcelo Rossetti

Hello all and thanks if you can help.

Does anyone else have this issue?

Using Entourage 9.0.1 for Mac

Whenever I begin a new email and start to type the recipients name a list of
other names show up in alphabetical order. This is fine except that names
and addresses of people I never heard of also appear. When I open my
address book, these unfamiliar names are nowhere to be found so I can't even
delete them. How do these names get there, how do I stop it from happening
again and how do I get rid of them? Please help. Thanks a million.
 
R

Rudy Kohut

Under Mail & News Preferences/Compose (or equivalent in your version),
deselect the "Display a list of recently used addresses ..."
 
B

Barry Wainwright

Hello all and thanks if you can help.

Does anyone else have this issue?

Using Entourage 9.0.1 for Mac

Whenever I begin a new email and start to type the recipients name a list of
other names show up in alphabetical order. This is fine except that names
and addresses of people I never heard of also appear. When I open my
address book, these unfamiliar names are nowhere to be found so I can't even
delete them. How do these names get there, how do I stop it from happening
again and how do I get rid of them? Please help. Thanks a million.
Click to expand...
In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.

In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.
 
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