need a guidbook

E

Eli Aran

i started working as a helpdesk personel for computer related issues
assisting end users in a big office.
many network users have questions addressed to me reguarding Microsoft
Outlook and i have little experience in this field.
some examples for questions are: "how do i get to see another user's
calendar" and "why am i no-longer able to send email letters like i used to
yesterday" etc.
my question is do you know a good handbook i could learn the subject from,
or, alternatively, a good url i can read the material from.
thank you
 
B

Brian Tillman

Eli Aran said:
my question is do you know a good handbook i could learn the subject
from, or, alternatively, a good url i can read the material from.
Click to expand...

Spend a month reading this and the m.p.outlook.general newsgroups and you'll
get your education.
 
E

Eli Aran

thank you!

Roady said:
http://www.howto-outlook.com
http://www.slipstick.com
http://www.outlook-tips.net
http://office.microsoft.com/outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Eli Aran said:
i started working as a helpdesk personel for computer related issues
assisting end users in a big office.
many network users have questions addressed to me reguarding Microsoft
Outlook and i have little experience in this field.
some examples for questions are: "how do i get to see another user's
calendar" and "why am i no-longer able to send email letters like i used
to yesterday" etc.
my question is do you know a good handbook i could learn the subject
from, or, alternatively, a good url i can read the material from.
thank you
Click to expand...
Click to expand...
 
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